COMPLAINT & GRIEVANCE DESK

We hear you.
Every concern matters.

At AI Digital Innovation, we take every complaint seriously. Submit your grievance below and our team will acknowledge and work toward resolving it within 72 working hours.

Auto Accepted Instant Acknowledgement

72 Working Hours Resolution Target

Confidential Handled with Integrity

Submit Your Complaint

Fill in the details below. All fields marked * are required. Your submission is automatically acknowledged — no ticket number will be generated.

Your Details

Full Name *

Email Address *

Phone Number (Optional)

Order / Project Reference (Optional)

Complaint Details

Complaint Subject *

Complaint Category *

Detailed Description * 0 / 5000 Minimum 20 characters required.

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Expected Resolution: 72 Working Hours

Upon submission, your complaint is automatically accepted. Our team will review and respond to your registered email within 72 working hours.

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Our Commitment

We are committed to resolving every grievance with full transparency and fairness. Your feedback directly improves how we serve our clients.

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72-Hour Resolution Target

All complaints are targeted for resolution within 72 working hours. Complex cases may take longer, but we will keep you updated.

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Direct Contact

Prefer to reach out directly?

info@aidigitalinnovation.com

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What Happens Next?

01. Your complaint is auto-accepted immediately
02. Our team reviews and investigates the issue
03. We respond to your email within 72 working hours
04. Resolution confirmed & case closed